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Air India E Ticket: How to Access and Print It Online


E Ticket Download Air India: A Complete Guide




If you are planning to travel by Air India, you might be wondering how to get your flight ticket online. In this article, we will explain what an e ticket is, why you need it, how to download it from Air India website or app, and how to use it at the airport. By the end of this article, you will have a clear idea of how to download and use your e ticket for a hassle-free travel experience.




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What is an e ticket and why do you need it?




An e ticket, or electronic ticket, is a digital version of your flight ticket that is sent to your email or phone after you book your flight. It contains all the information about your flight, such as your name, itinerary, seat number, fare, and booking reference number. An e ticket is different from a boarding pass, which is issued at the airport after you check-in for your flight.


You need an e ticket for several reasons:


  • It confirms your booking and reservation with Air India.



  • It allows you to check-in online or at the airport counter.



  • It serves as a proof of identity and payment at the security check and boarding gate.



  • It helps you in case of any changes or cancellations of your flight.



Benefits of e tickets




E tickets have many advantages over paper tickets, such as:


  • They are convenient and easy to access from anywhere.



  • They are eco-friendly and save paper and ink.



  • They are secure and reduce the risk of losing or damaging your ticket.



  • They are flexible and allow you to make changes or cancellations online.



How to get an e ticket from Air India




You can get an e ticket from Air India in two ways:


  • By booking your flight online through the Air India website or app. You will receive an email or SMS confirmation with your e ticket attached.



  • By booking your flight offline through a travel agent or Air India office. You will receive a printout of your e ticket along with your receipt.



How to download Air India flight ticket online




If you have booked your flight online, you can download your e ticket from the Air India website or app anytime before your departure. Here are the steps to follow:


Step 1: Visit the Air India website or app




Go to on your smartphone. On the homepage, click on "Manage Your Trip" and then on "View/Print Ticket".


Step 2: Enter your PNR number and last name




A PNR number is a six-digit alphanumeric code that is assigned to your booking. You can find it on your email or SMS confirmation. Enter your PNR number and your last name in the respective fields and click on "Submit".


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Step 3: View your booking details and select download option




You will see your booking details on the screen, such as your flight number, date, time, destination, and seat number. You will also see a button that says "Download E-Ticket". Click on it to proceed.


Step 4: Save or print your e ticket




You will be prompted to save your e ticket as a PDF file on your device or print it out. Choose the option that suits you best. You can also email your e ticket to yourself or someone else if you wish.


How to use your e ticket at the airport




Once you have downloaded your e ticket, you are ready to use it at the airport. Here are some tips to follow:


Check-in online or at the counter




You can check-in online for your flight from 48 hours to 2 hours before departure through the Air India website or app. You will need your PNR number and last name to do so. You will receive your boarding pass on your email or phone, which you can print or show on your device. Alternatively, you can check-in at the airport counter by showing your e ticket and ID proof.


Show your e ticket and ID proof at the security check




After checking in, you will need to go through the security check. You will have to show your e ticket and a valid ID proof, such as a passport, driving license, voter ID card, or Aadhaar card. The security personnel will scan your e ticket and verify your identity.


Board your flight with your e ticket and boarding pass




Finally, you will need to board your flight with your e ticket and boarding pass. You will have to show them at the boarding gate, where they will be scanned again. You will then be allowed to enter the aircraft and find your seat.


Frequently asked questions about e tickets




What is the difference between an e ticket and a boarding pass?




An e ticket is a digital version of your flight ticket that confirms your booking and reservation with Air India. A boarding pass is a document that allows you to board the aircraft after checking in for your flight. You need both an e ticket and a boarding pass to travel by Air India.


Can I change or cancel my e ticket online?




Yes, you can change or cancel your e ticket online through the Air India website or app. You will need your PNR number and last name to do so. However, you may have to pay some charges or fees depending on the fare rules and availability of seats.


What if I lose or forget my e ticket?




If you lose or forget your e ticket, you can download it again from the Air India website or app using your PNR number and last name. You can also contact Air India customer care or visit their office for assistance.


Do I need to print my e ticket or can I show it on my phone?




You can either print your e ticket or show it on your phone at the airport. However, it is advisable to carry a printout of your e ticket in case of any technical issues or network problems.


How can I contact Air India for any queries or issues regarding my e ticket?




You can contact Air India customer care by calling their toll-free number 1800 180 1407 or by emailing them at for more information and support.


I hope this article has helped you understand how to download and use your e ticket from Air India. Have a safe and happy journey!


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